top of page

FAQ

-
Q1: How can I place an order?A: You can place an order directly through our website. Simply add the desired items to your cart and proceed to checkout.
-
Q2: What payment methods do you accept?A: We accept major credit cards, PayPal, and Vipps secure payment options available at checkout.
-
Q3: Can I get a refund if I’m not satisfied?A: Refunds are only available under specific conditions. Please refer to our refund policy for details.
-
Q4: How long does delivery take?A: Delivery times vary depending on your location. Estimated delivery times will be provided at checkout.
-
Q5: How can I contact customer support?: You can reach us via email at zuzanarafnar@gmail.com or through our contact form on the website.
-
Q6: Do you offer international shipping?A: Yes, we offer international shipping to selected countries. Additional charges may apply.
-
Q7: Can I modify my order after placing it?A: Once an order is processed, it cannot be modified. Please contact customer support for urgent issues.
-
Q8: Is my personal information secure?A: Yes, we prioritize your privacy and security. Our website uses encryption and secure payment processing to protect your data. For more information, visit our website or contact our support team.
bottom of page